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Award-Winning Author David John Di Palma

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Delivery Policy and Delivery Charges.

 

Physical Products

 

​Our products are despatched via Royal Mail and are tracked, deliveries will need to be signed for by a responsible adult over the age of eighteen.  Postal rates are dependent upon the weight of the parcel and delivery destination.

 

We will endeavour to despatch in-stock items within three working days of the order being placed providing the payment has cleared our banking system. Working days are classified as Monday through to Friday. Bank holidays are not considered as working days and are calculated based upon holidays of the United Kingdom. When it is not possible to despatch orders within three working days we will notify you by email and offer you a refund of purchase. Orders cannot be cancelled once the orders have been despatched.  Purchasers are responsible for ensuring we have the

purchaser’s up-to-date email and postal addresses. For further information see our policy pages.

 

Electronic Products (Downloads)

 

Products are stored in an online secure library. Delivery is free of charge.

As soon as the payment process has been completed a confirmation email is sent containing a link to download the product. The link is valid for 30 days. Purchasers are responsible for ensuring we have the purchaser’s up-to-date email address. . PDFs, viewable on most compatible devices. Check compatibility before purchase. Copying and editing prohibited.For further information please refer to our policy pages 

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